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Lessons in defective web page design

Posted By Andre Nantel On July 27, 2007 @ 12:07 pm In Around Town | Comments Disabled

I recently decided to go medieval on my overgrown backyard and ended up with a huge pile of branches on my front yard. The next step was to contact my burrough of Pierrefonds-Roxboro to have them taken away so I went to the city’s web page and its section dedicated to Citizen Services [1]. All it contained was the following paragraph:

For all types of information on borough activities, communicate with the borough office in person, by phone or by e-mail.

And that’s it. No e-mail address, no telephone number, no “contact us” link, no nothing. Ultimately I had to find the relevant information with a much more detailed Google search [2].


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URL to article: http://montreal.metblogs.com/2007/07/27/lessons-in-defective-web-page-design/

URLs in this post:

[1] Citizen Services: http://ville.montreal.qc.ca/portal/page?_pageid=2479,2897063&_dad=portal&_schema=PORTAL

[2] a much more detailed Google search: http://www.google.com/search?client=safari&rls=en&q=ville+de+pierrefonds+services+aux+citoyens+telephone&ie=UTF-8&oe=UTF-8

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