Thank you for flying with Continental…and sorry for all that sewage
The next time that you feel that your flying experience isn’t all that it could be, cheer up, at least you didn’t accompany Dana Bushman of Metroblogging New York on her hellish flight between Amsterdam and Newark.
It’s a long story but definitely worth a read. It’s a sordid tale of incompetence, horrid consumer service, human waste and it even includes a naked guy and his computer.
Don’t hesitate to spread it around. The only tool that we have to convince air carriers like Continental Airlines to stop treating people like cattle is to make them realize that screw-ups like that will negate billions of dollars in reputation and business.
